(Image credit: Superside)

Superside: The Ultimate Creative Service Platform for Modern Businesses

Overview

Superside is a comprehensive creative service platform tailored for businesses seeking high-quality design solutions. With a global team of professionals, it offers a seamless design experience, eliminating the need for in-house creative teams.

Ease of Use

The platform is user-friendly, with a clear process that emphasizes communication with a dedicated Project Manager. This ensures that projects are well-understood from the outset, leading to more accurate and satisfactory results.

Features

Global Reach: Over 600 creatives spanning 57 countries and 19 time zones.
Diverse Offerings: From print to motion design, Superside caters to a wide range of design needs.
Dedicated Project Managers: Personalized touch with managers who understand your brand and requirements.
Dashboard Access: Easily view past projects and monitor current ones.

Pricing

Superside operates on an hourly model, with packages ranging from 65 hours/month at $5,500 to 470 hours/month at $40,000. The pricing is structured to cater to businesses with varying design needs, but it’s more suited for larger corporations with substantial budgets.

Customer Support

The platform emphasizes strong communication, with Project Managers playing a pivotal role. They act as the bridge between clients and creatives, ensuring clarity and satisfaction.

Popularity

With an impressive clientele including names like Shopify and Cisco, Superside has established itself as a trusted name in the design industry.

Pros

Rollover Hours: Unused hours can be carried over for up to 90 days.
Quality Assurance: Emphasis on relationship-building leads to high-quality results.
Flexibility: Start multiple projects within your hour limits.
Global Talent Pool: Access to top creatives from around the world.

Cons

Limited Revisions: Typically, only 2 revisions are allowed per project.
Lack of Direct Communication: Clients can’t directly interact with the designers.
Pricing Model: The hourly model might not be suitable for all, especially smaller businesses.

Overall Rating

4.2/5 – While Superside offers unparalleled quality and a unique approach to design services, its pricing structure and limited direct communication might not cater to everyone’s needs.