(Image credit: Magic)

Magic: The 24/7 On-Demand Virtual Assistant Solution

Overview

Magic, operating under GetMagic.com, is a global on-demand concierge and virtual assistant platform. Established in 2015, it offers swift and efficient outsourcing solutions by connecting users to skilled remote professionals worldwide.

Ease of Use

Magic’s user-centric design ensures that tasks can be outsourced with just a simple message. With integrations across major messaging apps like Google Hangouts and Slack, users can effortlessly delegate tasks and receive prompt responses.

Features

Versatile Task Handling: From grocery orders to lead generation, Magic covers a broad spectrum of tasks.
Integration with Business Tools: Seamless integration with platforms like Salesforce, LinkedIn, and Shopify.
24/7 Availability: Magic’s global team ensures round-the-clock assistance.
Diverse Talent Pool: With remote workers worldwide, Magic boasts a diverse and skilled workforce.

Pricing

Magic offers three pricing tiers:

Dedicated: $10/hr, ideal for individuals and small businesses.
Consumer Hourly: $35/hr, offering a broader pool of assistants and a dedicated manager.
Business Monthly: A fixed rate of $2,000/month for unlimited 24/7 access to skilled assistants.

Customer Support

While Magic promises a dedicated manager for certain plans, some users have reported delays and lack of responsiveness in their feedback.

Popularity

Magic has successfully completed over 537,000 tasks and 22,000 phone calls, with over 1,200,000 research hours under its belt, making it a notable player in the virtual assistant domain.

Pros

Broad range of task handling capabilities.
24/7 availability of skilled professionals.
Seamless integration with popular business tools.

Cons

Some users have reported issues with customer relations and task completion.
Potential for inconsistent quality across assistants.
Billing concerns raised by a few users.

Overall Rating

3/5 – While Magic offers a promising range of services and 24/7 availability, user feedback suggests there’s room for improvement in customer relations and task execution.