(Image credit: LEX Reception)
LEX Reception: Tailored Virtual Receptionist Services for Legal Professionals
Overview
LEX Reception is a specialized virtual receptionist service designed primarily for lawyers. With a suite of features that integrate seamlessly with popular legal software, they offer 24/7 live chat and phone services, ensuring that legal professionals never miss a client interaction.
Ease of Use
The platform is user-friendly with a straightforward setup process. New users are provided with two training sessions during the onboarding process, ensuring they can maximize the benefits of the service right from the start.
Features
- LEX Reception boasts a range of features including virtual receptionist services, live chat, software integrations with platforms like Clio Manage, PracticePanther, and HubSpot, and core features essential for virtual receptionists such as appointment scheduling, client intake, outbound calls, and live chat. They also offer a web chat tool as a free add-on.
Pricing
The starting cost for LEX Reception is $325/month for 150 minutes. Overage charges apply if users exceed their minute limit, with a rate of $1.50 per minute for most plans.
Customer Support
LEX Reception ensures that their receptionists are well-trained, undergoing two weeks of intensive training before handling calls. They also offer free training sessions for users, ensuring they get the most out of the service.
Popularity
LEX Reception is a popular choice among legal professionals seeking virtual receptionist services.
Pros
- Tailored administrative services for legal professionals.
- Easy and quick setup process.
- Multilingual support with additional languages like Spanish.
Cons
- Might not be suitable for high volume needs.
- Does not offer voicemail transcription.
Overall Rating
4.4/5 – LEX Reception stands out as a top-tier virtual receptionist service, especially tailored for the legal industry, ensuring seamless client interactions.
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Looking for a specialized virtual receptionist for your legal practice? Dive into LEX Reception and experience the difference tailored support can make!
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