(Image credit: Helcim)
Helcim: The Transparent Merchant Service Provider
Overview
Helcim is a merchant service provider known for its transparent pricing and comprehensive platform. It’s designed to cater to a wide range of businesses, offering a plethora of features that streamline payment processes.
Ease of Use
With its mobile app available for both iOS and Android, Helcim ensures that users can easily accept payments on the move. Additionally, its virtual terminals are user-friendly, allowing businesses to process transactions from any internet-enabled device.
Features
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- Merchant Accounts: Enables businesses to accept credit and debit card payments.
- Mobile App: Available for both iOS and Android, it facilitates on-the-go payments.
- Virtual Terminals: Accept credit card transactions from any device with internet access.
- Payment Gateways: Offers hosted payment pages for businesses, allowing various functionalities like QR codes, saving credit cards, and setting up recurring payment plans.
Pricing
Helcim adopts an interchange-plus pricing model. For businesses processing $50,000 or less in monthly card transactions, the fees are:
- In-person transactions: Interchange plus 0.4% and 8 cents.
- Online transactions: Interchange plus 0.5% and 25 cents.
- Manually keyed transactions: Interchange plus 0.5% and 25 cents.
- ACH payments: 0.5% plus 25 cents. Hardware costs include $109 for a mobile card reader and $349 for a standalone terminal.
Customer Support
Helcim offers a range of support options, including phone, email, and an online ticket system, ensuring that businesses have multiple avenues to seek assistance when needed.
Popularity
While the exact popularity metrics are not provided, Helcim’s comprehensive offerings and transparent pricing model make it a preferred choice for many small to medium-sized businesses.
Pros
- Transparency: Helcim is open about its processing fees, providing a clear breakdown on its website.
- All-inclusive Platform: Offers a range of services from merchant accounts to business management tools.
Cons
- Costly for Low-Volume Businesses: Smaller businesses with lower monthly transactions might find Helcim’s pricing on the higher side.
Overall Rating
4.5/5 – Helcim stands out for its transparency and comprehensive offerings, making it a top choice for businesses looking for a reliable merchant service provider.