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EngageBay: The Ultimate CRM Solution for Modern Businesses



EngageBay is a comprehensive CRM platform designed to streamline marketing, sales, and customer support processes for businesses. With its all-in-one functionality, it aims to be the go-to solution for startups and mid-sized companies looking to enhance their online presence and customer relations.

Ease of Use:

EngageBay boasts a user-friendly interface that allows even beginners to navigate with ease. With intuitive dashboards and step-by-step guides, users can get acquainted with the platform in just a day.


  • CRM and Sales Bay: Loaded with features like deals, tasks, multi-currency support, and sales automation.
  • Email Marketing: Allows for easy creation of campaigns, A/B testing, and powerful automations.
  • Landing Pages and Forms: Directly integrated with sales tools for a seamless lead generation process.
  • Live Chat and Help Desk: Provides real-time support to web visitors and existing customers.
  • Marketing Automation: Offers a range of conditions and actions for creating advanced workflows.
  • Lead Generation Tools: Includes landing pages, inline forms, and popup forms.
  • Service Bay: Comes with live chat, ticket management, and automation for efficient customer support.


EngageBay offers four pricing tiers:

  • Free Plan: Suitable for beginners, it includes basic email marketing, CRM, and live chat features.
  • Basic: Starts at $14.99/month, offering advanced features like lead scoring and SMS marketing.
  • Growth: Priced at $39.99, it includes push notifications, marketing automation, and custom domains.
  • Pro: At $99.99/month, it offers unlimited contacts, custom reporting, and a dedicated account manager.

Customer Support:

EngageBay provides 24/5 customer support through email, phone, and live chat. Their response time is commendable, with email queries typically answered within 30-60 minutes. Additionally, they offer a dedicated support page filled with helpful videos, guides, and articles.


Since its launch in 2017, EngageBay has rapidly grown its customer base, now serving over 29,000 clients. Its comprehensive suite of tools at an affordable price point makes it a favorite among startups and mid-sized businesses.


  • Integrated CRM, marketing, sales, and service modules.
  • Generous free plan for businesses just starting out.
  • High value for the extensive set of features provided.
  • Intuitive form and email editors.


  • Limited customization options in the email editor.
  • Some email templates feel outdated.

In Practice:

EngageBay can be a game-changer for online businesses. Its integrated approach means you can manage your leads, nurture them through marketing campaigns, convert them into customers, and provide post-sale support, all from one platform. This not only saves time but also ensures a consistent and personalized customer journey.

Overall Rating:

4.5 / 5 – EngageBay offers a robust set of features at a competitive price, making it a top choice for businesses looking to optimize their online operations.

Go To the Website:

Ready to transform your online business? Dive into EngageBay and explore its myriad of features! Visit EngageBay Now.

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