(Image credit: Chanty)
Chanty: The Ultimate Team Communication Tool
Overview
Chanty is a comprehensive communication platform designed for remote and hybrid workplaces. It aims to streamline team interactions, offering features like video calls, task management, and department huddles, ensuring that businesses run smoothly and efficiently.
Ease of Use
Chanty stands out for its user-friendly interface, designed with non-technical users in mind. With a minimal learning curve, teams can quickly adapt to the platform, making it a favorite for businesses looking for a hassle-free communication solution.
Features
- Unified Communication: Chanty offers a centralized space for all team conversations, making it easy to initiate chats, create channels, or start video calls.
- Task Management: The Teambook feature consolidates conversations, tasks, and file sharing, ensuring clarity on responsibilities and timelines.
- Voice and Video Calling: With just a click, users can initiate audio or video calls, making team collaboration more interactive.
- Integrations: Chanty offers integrations with popular platforms like Salesforce, Github, and Google Drive. Additionally, it supports Zapier connections for extended functionality.
- Admin Controls: Chanty provides robust admin controls, allowing customization of roles, permissions, and integrations to suit business needs.
Pricing
Chanty offers two pricing plans:
- Free: Designed for small teams, this plan supports up to ten members and offers unlimited group conversations, one-on-one voice calls, 20 GB of storage, and up to ten integrations.
- Business: Priced at $3/user/month (billed annually) or $4/user/month (billed monthly), this plan offers enhanced features like group audio calls, screen sharing, unlimited integrations, and 20 GB of storage per user.
Customer Support
While Chanty promises 24/7 support, our experience was less than stellar. We faced delays in response times, suggesting that their customer support might not always be as efficient as claimed.
Popularity
Chanty has garnered positive reviews for its features and affordability, making it a popular choice among businesses looking for an all-in-one communication solution.
Pros
- The intuitive interface is suitable for non-techies.
- Comprehensive task management features.
- Affordable pricing with a generous free plan.
- Wide range of integrations.
Cons
- Occasional glitches in task tracking and notifications.
- Limited native integrations, often requiring reliance on Zapier.
- Inconsistent customer support experience.
Overall Rating
4.5/5 – Chanty offers a robust set of features at an affordable price, making it a top choice for team communication. However, minor glitches and inconsistent customer support slightly mar the overall experience.