(Image credit: BELAY)

BELAY Solutions: Your Premium Virtual Staffing Partner

Overview

BELAY, formerly known as eaHELP, is a US-based virtual staffing solutions company. Originating in 2010 to assist churches and pastors, it has since expanded its services to cater to businesses of all sizes across the nation.

Ease of Use

BELAY offers a user-friendly platform, guiding clients through a structured process from sales calls to onboarding, ensuring a seamless experience in finding the right virtual assistance.

Features

Dedicated Virtual Assistants: Professionals skilled in administrative tasks, bookkeeping, social media management, and website maintenance.
Proprietary Matching Process: BELAY pairs clients with highly vetted professionals, ensuring a match that aligns with both skill requirements and organizational culture.
Client Success Consultant: A dedicated account manager to guide and support clients throughout their journey with BELAY.

Pricing

While BELAY positions itself as a premium service, its rates, ranging from $40-$50 per hour as of October 2020, are all-inclusive. This means clients won’t encounter hidden costs or overheads. They offer various contract sizes with a 30-day cancellation notice.

Customer Support

BELAY emphasizes high-touch, excellent service. While the platform is designed to be intuitive, clients have access to dedicated support through their Client Success Consultant, ensuring any concerns or queries are promptly addressed.

Popularity

Having secured a spot on the Inc. 5000 list annually since 2015 and receiving endorsements from notable figures like Michael Hyatt, BELAY has established itself as a reputable and trusted name in the virtual staffing industry.

Pros

Dedicated, US-based professionals ensuring quality work.
Transparent and all-inclusive pricing.
Personalized matching process to find the perfect fit for clients.

Cons

Pricing might be on the higher side compared to overseas virtual assistant options.
Limited to US-based assistants, which might not cater to global clients.

Overall Rating

4.95/5 – BELAY stands out as a top-tier virtual staffing solution, offering dedicated and highly vetted professionals. While it comes at a premium price, the quality of service and personalized matching process make it a worthy investment for businesses seeking efficient virtual assistance.